Privacy Policy

How we collect, use, and protect your information

Last updated: January 1, 2026

1. Introduction

Aeramide Jewelry ("we," "us," "our," or "Aeramide") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aeramide.com (the "Website") and purchase our products.

This policy applies to all information collected through our Website, mobile application (if applicable), and any related services, sales, marketing, or events. Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide Directly

Account: Name, email, phone, DOB, gender
Shipping: Delivery & billing address, recipient details
Payment: Payment details (via Razorpay)
Communication: Feedback, reviews, emails, inquiries
Preferences: Product preferences, sizes, wishlist

2.2 Information Collected Automatically

Device: IP, browser, OS, device ID
Usage: Pages, time, clicks, searches
Cookies: See Cookie Policy
Location: IP-based location

2.3 Information from Third Parties

Social Media: Login via Google/social platforms

Payment: Transaction confirmations from Razorpay

Shipping: Delivery confirmations from partners

3. How We Use Your Information

We use your personal information for:

Order Fulfillment

  • Processing and delivering orders
  • Order confirmations & shipping updates
  • Managing returns/exchanges
  • Processing refunds/payments

Customer Service

  • Responding to inquiries
  • Product recommendations
  • Account management
  • Service announcements

Marketing

  • Promotional emails (with consent)
  • Personalized experience
  • New collections & offers
  • Customer surveys

Legal & Security

  • Fraud prevention
  • Legal compliance
  • Enforcing Terms of Service
  • Protecting rights/property

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We share information only in these circumstances:

4.1 Service Providers

Payment:Razorpay
Shipping: Shiprocket
Email/SMS:AWS SES
Analytics:Google Analytics, Clarity
Storage:MongoDB Atlas

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights or user safety.

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred as part of business assets.

5. Data Security

We implement appropriate technical and organizational measures:

SSL encryption
Secure servers
Security audits
PCI DSS compliance
Employee NDAs
2FA for operations

6. Data Retention

We retain your personal information as long as necessary to:

  • Fulfill purposes outlined in this policy
  • Comply with legal obligations (3-8 years for financial records)
  • Resolve disputes and enforce agreements
  • Inactive accounts deleted after 3 years

7. Your Rights and Choices

Under applicable data protection laws, you have the right to:

1. Access & Portability

Request copy of your data

2. Correction

Update inaccurate information

3. Deletion

Request data deletion

4. Opt-out

Unsubscribe from marketing

5. Restriction

Limit processing

To exercise these rights: contact@aeramide.com

8. Cookies and Tracking

We use cookies to enhance your experience. See our Cookie Policy for details.

9. Children's Privacy

Not intended for children under 16. We don't knowingly collect their information. We delete such data immediately if discovered.

10. Third-Party Links

Our Website may link to external sites. We're not responsible for their privacy practices. Review their policies before sharing information.

11. International Transfers

Your information may be transferred and processed in countries outside India. Appropriate safeguards are in place.

12. Updates to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or prominent notice. The "Last Updated" date reflects the latest revision.

Continued use after changes constitutes acceptance of the updated policy.

13. Contact Information

Aeramide Jewelry

Email: contact@aeramide.com

Phone: +91 7500560059

Address: Flat No 1101, A20, Mangal Bhairav Society, Nanded City, Sinhgad Road, Pune, Maharashtra 411041

Data Protection Officer:

contact@aeramide.com

14. Grievance Officer

Per Information Technology Act 2000:

Name: Ms. Vijaya Sirsikar

Email: contact@aeramide.com

Address: Pune, Maharashtra 411041

Time: Mon-Fri, 9 AM - 6 PM

15. Consent

By using our Website, you consent to our Privacy Policy and agree to its terms.