Returns & Exchanges
Hassle-free returns within 7 days of delivery
Important: This policy forms part of our Terms of Service. We recommend reading before making a purchase.
7 Days
Return window
Free Pickup
For eligible returns
Easy Exchange
Size or defects
Full Refund
7-14 business days
1. Overview
At Aeramide Jewelry, we are committed to your complete satisfaction. This policy outlines the terms and conditions for returning or exchanging products purchased from aeramide.com.
Key Highlights:
2. Returnable Items
Products eligible for return:
Returned within 7 days of delivery
Unused, unworn, and undamaged
All original tags and labels attached
Include original packaging and accessories
Include authenticity certificates
No signs of wear or alteration
Non-Returnable Items
Cannot be returned:
Customized/Personalized Jewelry
Earrings (hygiene reasons)
Items marked "Final Sale"
Damaged due to misuse
Clearance sale items
Gift cards
Items without tags
3. Return Timeline
Extended Return Period
* Specific dates announced on website
4. Accepted Reasons
Not Valid Reasons
5. Return Process
Initiate Return
Login and select the item from "My Orders"
Provide reason and upload photos if needed
Get Approval
Request reviewed within 24 hours
Email confirmation with return authorization
Pack Securely
Use original packaging with all accessories
Include tags, certificates, and authorization slip
Ship Product
Schedule free pickup or drop at courier
Note tracking number for reference
Get Refund
Inspection within 48 hours
Refund processed in 7-14 business days
6. Refund Process
Item Received
Inspection begins
Quality Check
Condition verified
Refund Processing
Amount initiated
Bank Processing
Credit to account
Total Processing Time: Up to 21 business days (7-14 days processing + 5-7 days bank processing)
7. Exchange Policy
Eligibility
- Size issues
- Defective products
- Damaged items
Timeline
- Within 7 days
- Subject to availability
- One-time per order
Shipping
- Free for defects
- ₹99 for size exchange
- Standard delivery only