Terms & Conditions

Terms of service for shopping with Aeramide

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using www.aeramide.com ("Website"), purchasing products from Aeramide Jewelry ("Aeramide," "we," "us," or "our"), or using any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our services.

We reserve the right to modify these Terms at any time. Continued use constitutes acceptance.

2. Eligibility

2.1 Age Requirement

Must be 18+ or age of majority. Minors need parental supervision.

2.2 Account Accuracy

Provide accurate, current information and keep it updated.

3. Account Responsibilities

3.1 Account Security

You are responsible for:

Maintain credential confidentiality
Liable for account activities
Notify of unauthorized access
Not liable for your security failures

3.2 Account Termination

We may suspend/terminate accounts that:

•Violate Terms
•Fraudulent activity
•Inactive accounts
•False information

4. Products and Services

4.1 Product Information

  • •Colors/textures may vary on screen
  • •Descriptions for general info only
  • •May limit quantities/discontinue

4.2 Jewelry Specifications

  • •Specs are approximate
  • •Handcrafted variations
  • •Natural gemstone variations

5. Pricing and Payment

5.1 Pricing

  • •All in INR
  • •Includes GST
  • •May change anytime
  • •Promos time-limited

5.2 Payment Methods

Credit/Debit Cards (Razorpay)
UPI payments
Net Banking

5.3 Security

  • •Razorpay gateway
  • •No card storage
  • •Bank charges apply

6. Orders and Fulfillment

6.1 Acceptance

May refuse orders for:

•Unavailability
•Pricing errors
•Fraud
•Shipping limits

6.2 Confirmation

  • •Email on placement
  • •Not order acceptance
  • •Accepted on dispatch

6.3 Cancellation

  • •Before shipment OK
  • •After: Return Policy
  • •We may cancel/refund

7. Shipping and Delivery

7.1 Coverage

India only. No international shipping.

7.2 Timeline & Charges

Standard

5-7 days

Express

2-3 days

Free Shipping

Orders ₹2,999+

Charges

₹99 below ₹2,999

* Times are estimates, not guaranteed

7.4 Risk of Loss

Risk passes to you upon delivery to carrier.

8. Returns and Refunds

8.1 Return Policy

7-day return window

  • Unused, unworn, original packaging
  • Include tags, certificates, accessories

8.2 Non-Returnable

  • Customized/personalized
  • Earrings (hygiene)
  • Final Sale items
  • Customer damage

8.3 Process

  1. 1.Initiate via account
  2. 2.Pack securely
  3. 3.We arrange pickup
  4. 4.Inspection on receipt

8.4 Refund Timeline

  • •7-14 days after receipt
  • •To original payment
  • •+5-7 days bank processing

9. Intellectual Property

9.1 Ownership: All content (text, graphics, logos, designs) owned/licensed by Aeramide
9.2 License: Limited, non-exclusive for personal use
9.3 Prohibited: No copying, modifying, commercial use, or derivatives

10. User Content

10.1 Reviews: You grant us perpetual, royalty-free license to use your content
10.2 Prohibited: No false, defamatory, offensive, infringing, or illegal content

11. Prohibited Activities

You agree not to:

Illegal purposes
Impersonation
Interfere with operations
Bypass security
Price manipulation
Harvest user data
Unauthorized resale
Use bots/automation

12. Disclaimers

12.1: "As is" - no uptime guarantee
12.2: Images illustrative, products may vary
12.3 Medical: Not for medical purposes. Caution with allergies.

13. Limitation of Liability

  • Limited to purchase price
  • No indirect damages
  • No lost profits/data
  • Max: 12-month total

14. Indemnification

You indemnify Aeramide from claims arising from:

•Terms violation
•Website/product use
•Third-party rights
•User content

15. Force Majeure

Not liable for delays from:

•Natural disasters
•War/terrorism
•Government action
•Labor disputes
•Pandemic
•Tech failures

16. Governing Law and Jurisdiction

16.1 Law: Governed by laws of India
16.2 Jurisdiction: Pune courts
16.3 Arbitration: Per Arbitration Act, 2015

17. Privacy

Subject to our Privacy Policy. By using the Website, you consent to data collection.

18. Communications

You consent to receive:

•Order updates
•Account notices
•Marketing (opt-in)
•Service announcements

19. General Provisions

19.1 Entire Agreement: Supersedes all prior agreements
19.2 Severability: Invalid provisions don't affect rest
19.3 Waiver: Non-enforcement ≠ waiver
19.4 Assignment: You can't transfer; we can
19.5 Survival: IP, indemnification, disclaimers survive termination

20. Customer Service

Email: support@aeramide.com

Phone: +91 7500560059

Hours: Mon-Sat, 10 AM - 7 PM IST

21. COD Terms

  • Up to ₹10,000
  • Additional verification
  • Repeated cancellations = suspension
  • Processing fee may apply

22. Compliance with Laws

You comply with all applicable laws including customs/import duties.

Acknowledgment

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.