Shipping Information

Fast, secure, and reliable delivery across India

Important: Delivery timelines are estimates. We're not liable for delays beyond our control. Order well in advance for gifts.

Standard Shipping

5-7 Business Days

Free on orders ₹2,999+

₹99 below ₹2,999

Express Shipping

2-4 Business Days

₹199 (Metro)

₹249 (Others)

1. Shipping Coverage

Domestic Shipping

  • All metro & major cities
  • Tier 2 & 3 cities
  • Most rural areas

Shipping Partners

Delhivery
Shiprocket
Blue Dart
DTDC

Note: Currently no international shipping. Check serviceability at checkout.

2. Delivery Timelines

Processing Time

In-Stock1-2 days
Made-to-Order7-10 days
Customized10-15 days

Transit Time

Metro Cities
Std: 3-5 daysExp: 2-3 days
Major Cities
Std: 5-7 daysExp: 3-4 days
Rest of India
Std: 7-10 daysExp: 5-7 days

Total Time: Processing + Transit time (excludes Sundays & holidays)

3. Order Process

Order Confirmed

Instant email/SMS

Processing

Quality check

Dispatched

Tracking ID sent

Delivered

Signature required

Secure Packaging

Branded box with tamper-evident seal

Order Tracking

Real-time SMS, email & WhatsApp updates

Delivery Insurance

Free coverage against loss/damage

Cash on Delivery

Available up to ₹10,000
Check pin code at checkout
Not for customized items
₹49 COD processing fee
OTP verification required

Gift Orders

Gift wrapping for ₹99
Include gift message
Price tags removed
Bill to purchaser only
Contactless delivery available

If Package Appears Damaged

1.Don't accept delivery
2.Take photos
3.Contact us immediately
4.Get replacement/refund

Address Changes

Before Dispatch: Contact us immediately
After Dispatch: Cannot be changed (redirect with courier)

Peak Season Delays

Diwali (Oct-Nov)
Wedding Season (Nov-Feb)
Valentine's (Feb)
Akshaya Tritiya (Apr-May)

Expect 2-5 days extra delay during these periods

Frequently Asked Questions

Q: Can I change delivery date?

A: Contact courier using tracking link

Q: Deliver on Sundays?

A: Depends on courier & location

Q: Someone else receive?

A: Yes, any adult at address

Q: Pin code not serviceable?

A: Notified at checkout

Need Help?

Email: support@aeramide.com

Phone: +91 7500560059

Hours: Mon-Sat, 10 AM - 7 PM IST

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